Privacy Policy

About Laminate

Laminate is a guest list and photographer management platform for artist teams and tour managers. We help manage guest lists, photo passes, and venue check-ins for live music events. Visit us at laminate.live.

Information We Collect

We collect the following information depending on how you interact with our service:

• Account holders: Name, email address, and password (securely hashed)
• Guests: Name, email address, phone number (optional), tier designation
• Guest list requesters: Name, email, phone, role, and request notes
• Photographers: Name, email, phone, Instagram handle, website, portfolio notes

How We Use Your Information

We use your information to:

• Manage guest lists and facilitate venue check-ins at live events
• Send event confirmations, reminders, and updates via email or SMS
• Process and communicate about photographer applications and photo passes
• Notify you about guest list request approvals and event changes

SMS Communications

If you provide a phone number and consent to receive SMS messages from Laminate, you may receive text messages regarding event updates, guest list confirmations, and show reminders.

• Message frequency varies based on event activity
• Message and data rates may apply
• SMS consent is not a condition of using our service

Data Sharing

We do not sell your personal information. We may share your information with:

• Event organizers: Tour managers and team members who manage events you are attending
• Venue staff: Limited information (name, tier, check-in status) for check-in purposes only — contact information is not shared with venue staff
• Service providers: Third-party services that help us send SMS (ClickSend) and email (Resend) communications on our behalf
• Legal requirements: When required by applicable law

Data Security

We use industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure password hashing, and access controls.

Data Retention

We retain your information for as long as necessary to provide event services. Guest list data may be retained for record-keeping purposes after events conclude. You may request deletion of your data at any time.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. If you are a guest on a list, you can also contact the event organizer who added you.

Contact

For questions about this privacy policy or your data, contact us at andrew@laminate.live.